In enterprises, IT and security teams often operate in silos, causing friction. To mitigate risks, they must collaborate to ensure security tools don’t disrupt IT systems operations.
Anti-malware tools require privileged access to systems, raising concerns about performance and incident management. IT teams need to assess and justify security tool installations rigorously.
The responsibility and incident management issues often arise when security tools, specifically kernel-hooked drivers, interact with IT-managed systems, necessitating cooperative management.
Companies failed to evaluate security tools' impact sufficiently, highlighting that rigorous performance testing is critical to maintaining operational continuity, as seen in the CrowdStrike incident.
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