Managing IT infrastructure efficiently and keeping it secure are critical responsibilities that encompass hardware, software, networks, data centers, and cloud services.
The term 'IT infrastructure management' serves as an umbrella for all technical tools and operational processes vital for any organization to function effectively.
Hardware includes physical devices like servers and routers, while software covers operating systems and applications, all necessary for smooth IT operations.
Following the 2024 IT outage caused by a software update, organizations are reminded of the vulnerabilities inherent in their infrastructure management systems.
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