Bob Sternfels, McKinsey’s global managing partner, emphasizes the importance of humor and vulnerability in leadership to foster open communication. He advocates for informal interactions, such as walking with employees and participating in local traditions, to build trust and understand team dynamics. As McKinsey approaches its 100th year and navigates industry disruptions, Sternfels maintains the firm's core mission and values while focusing on professional development initiatives for staff. His leadership approach aims to enhance teamwork and create a supportive work environment.
Bob Sternfels emphasized that humor plays a crucial role in leadership: "A little levity - a joke at your own expense, a lighthearted moment - can go a long way toward building trust, breaking down barriers, and democratizing the team room." He believes that incorporating humor fosters a positive team environment and encourages openness among team members.
On fostering open communication, Sternfels said, "I like to invite small groups of colleagues on walks whenever I visit one of our offices - it's a great way to get moving and hear what's really on people's minds." Walking with employees creates a relaxed space for candid conversation.
He engages in local traditions to connect with his team, stating, "Participating in these activities helps set a good tone before a town hall. A little vulnerability on my part helps people open up." Sharing experiences enhances team camaraderie.
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