Corrigan recounts a powerful moment with her daughter, highlighting the effectiveness of saying 'tell me more' and 'that sounds really hard' to foster emotional connection.
In her experience, offering unsolicited advice often leads to emotional shutdown. Instead, using validating phrases encourages open dialogue and deepens the connection.
She emphasizes the importance of humility in responding to a loved one’s crisis, which involves resisting the urge to fix problems and instead supporting their feelings.
Through personal stories and insights, Corrigan illustrates how compassionate communication can transform difficult conversations with teens, enabling them to feel heard and understood.
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