How I Discovered the Incredible Power of Employee Engagement | Entrepreneur
Briefly

The article discusses the critical importance of employee engagement in American companies, highlighting a Gallup report that estimates a loss of $1.9 trillion in productivity due to low engagement levels. The author reflects on their personal evolution from traditional views on work, where monetary compensation was central, to understanding that relationships and workplace culture play a pivotal role in motivation. They emphasize that effective leadership now involves fostering an environment where employees feel valued beyond just monetary incentives, showcasing how a positive workplace culture can drive performance and retention.
In 2024, Gallup reported that low employee engagement is costing U.S. companies an estimated $1.9 trillion in lost productivity. The message is clear: How you engage your team isn't just about morale - it's about performance, retention and long-term growth.
Over time, as I rose through the ranks and led larger teams, I started to notice something: I was no longer motivated just by money. I began to realize that not everyone is wired the same. Nor should they be.
The turning point came when I took my first CEO role at getAbstract. Suddenly, I was responsible not just for outcomes, but for culture.
During my years at Citrix, the motto, per our CEO Mark Templeton, became: 'Work hard, play hard, get results and have fun doing it.' I wanted to enjoy the work, learn something new, feel valued and laugh with my teammates.
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