Claire Vo on Building High-Performing, Customer-Centric Teams in the Age of AI
Briefly

In a conversation featuring Claire Vo from LaunchDarkly, the definition of a high-performing team is explored. Vo emphasizes that a successful team not only prioritizes technical excellence and innovation but also stays laser-focused on customer needs and value creation. She highlights that the ultimate goal is to solve challenging problems for customers, resulting in commercial viability and organizational growth. Establishing a customer-centric approach is essential for engineering teams in today’s landscape.
Customer-centricity is about understanding and valuing the needs of our consumers. It means shaping our products based on their experiences and feedback, leading to better outcomes.
A high-performing team is centered around solving tough problems for customers with a focus on commercial viability, ensuring that the solutions bring real value to both users and the organization.
Read at InfoQ
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