Mad Austin, a former barista at a Houston Starbucks, described the unbearable heat of over 85 degrees in the store without functioning AC, stating, "Having to go from one end of the store to the other constantly in order to gather customers' items and bring them up front, you're basically doing a workout." This imbalance emphasized the extreme discomfort workers faced in non-ideal conditions, highlighting the detrimental physical toll on her and her colleagues, especially when the outside temperature soared to a sweltering 110 degrees.
After numerous futile attempts to get management to address the failing air conditioner, the workers decided that enough was enough and staged a strike. They fervently picketed outside the Starbucks store, brandishing signs with messages like 'Our work environment is hotter than the coffee!' Their collective action proved to be pivotal, as Starbucks management eventually responded by ordering two external AC units, successfully lowering the store temperature by 20 degrees, an improvement that meant a lot for the employees’ working conditions.
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