Airbnb’s policy states it will help find a similar accommodation if a host cancels. However, in this case, the replacement offered was in a high-crime area.
Even with an accepted new rental, it could have been beneficial to address concerns about the neighborhood soon after confirming the booking. Airbnb has varying cancellation policies.
Airbnb should not provide listings in clearly unsafe neighborhoods, as based on reported crime rates, including numerous murders on the street. This constitutes a serious safety concern.
The situation highlights the importance of researching crime statistics in any neighborhood prior to accepting a rental, especially after a host cancellation.
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