In 2024, IT SaaS application usage and spending are on the rise, prompting IT leaders to navigate budget constraints while meeting growing software demands.
Gartner reports that spending on IT SaaS applications could grow by 15-20% annually, but budget increases for IT teams are unlikely amid economic uncertainty.
IT leaders must understand friction points and employee needs when selecting applications, as tools that ease operational bottlenecks can significantly enhance productivity.
Effective SaaS portfolio management relies on analyzing software utilization patterns and making strategic decisions that align investments with organizational requirements.
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