#gartner-report

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Marketing
fromMarTech
1 month ago

B2B buyers want less sales contact | MarTech

A significant preference for self-service exists among B2B buyers, yet critical moments demand engagement with sales reps that can influence successful outcomes.
fromTheregister
2 months ago

Half of firms set to abandon plans to ditch customer service

Businesses are reverting to human customer service agents as AI integration faces significant challenges.
Information security
fromThe Hacker News
3 months ago

Security Tools Alone Don't Protect You - Control Effectiveness Does

Security breaches are often due to misconfigured controls rather than insufficient tools, highlighting a critical area for improvement in cybersecurity.
fromComputerWeekly.com
4 months ago

The role of small language models in enterprise AI | Computer Weekly

Small language models (SLMs) are cost-effective alternatives for generative AI due to better finetuning and efficiency.
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