Starbucks CEO Brian Niccol announced a significant layoff of 1,100 corporate jobs as part of a restructuring effort. In an internal memo, Niccol emphasized this decision followed an evaluation of the global support teams to realign the structure for future success, especially amid declining same-store sales. He reassured employees that positions directly serving customers, such as cafe staff and distribution, would remain unaffected. Niccol's initiatives since taking leadership include updates to company policies and a focus on the brand's core coffeehouse identity, aiming for revitalization and improved customer connections.
The leadership team has finished that work, and this week, we will communicate the changes we're making. This includes the hard decision to eliminate 1,100 current support partner roles and several hundred additional open and unfilled positions.
We believe it's a necessary change to position Starbucks for future success - and to ensure we deliver for our green apron partners and the customers they serve.
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