Despite being ranked among the least reliable car brands, Rivian and Tesla enjoy high customer satisfaction, with 86% of Rivian owners willing to buy again.
Consumer Reports highlighted that while Rivian was rated the least reliable, an impressive 86% of owners expressed intentions to purchase the brand again.
Consumer Reports noted that Tesla's Cybertruck faced multiple recalls, including issues with its drive inverter and rearview camera, raising questions about reliability.
Even with reliability concerns, 72% of Tesla owners surveyed would repurchase their vehicle, showcasing the brand's strong customer loyalty and satisfaction.
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