A CBS News investigation uncovered significant customer grievances against State to State Automotive in Brooklyn, with customers unable to retrieve their vehicles for months, despite full payments. The lot owner reveals challenges evicting the shop due to unpaid rent and expresses concern for the customers’ property. The investigation linked the shop to a previous business, A9's Automotive, which had a record of violations and questionable operating practices. The landlord and customers call for better regulatory oversight to protect consumers from such predatory business activities.
I'm horrified because I know that these are peoples' property. It's very stressful. It's very stressful having to know that you have a piece of property that you can't do anything about. I feel better that CBS has done this exposé.
Nine months later, I don't have my car. They won't release my car, even though they received full payment.
They're not investigating properly peoples' credentials, and that, unfortunately, is affecting the innocent people.
The shop's Instagram page had already been directing people at that time to 'follow our new business page' called State to State Automotive.
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