
"We think sustained performance will be driven by a consistent culture,"
"You may win for a quarter or a year, but you're not going to sustain the performance. You'll see people less engaged. You'll see attrition."
"End-of-year reviews are equal parts business performance and behaviors,"
AbbVie prioritized culture as a strategic business priority after spinning off from Abbott Laboratories in 2013. The company links sustained performance to a consistent culture and rejects short-term financial gains that harm employee experience. Highly specialized pharmaceutical work and long average tenure make leadership quality critical for retention and continuity. The 'Ways We Work' articulates expected behaviors including shared success, speedy ethical decision-making, accountability, transparency, and pursuing excellence over the status quo. Leadership behaviors are integrated into end-of-year reviews on equal footing with business results and are measured through 360-degree reviews and employee surveys that can be analyzed by function.
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