New state laws will protect consumers by enforcing regulations against auto-renewal subscriptions, restricting deceptive practices, and mandating explicit customer consent for renewals. Companies must now provide annual reminders about subscriptions and easier cancellation methods. Additionally, guests at short-term rentals such as Airbnb and Vrbo will benefit from new cleaning fee regulations starting July 1. These changes come as a response to consumer advocacy efforts highlighting the need for greater transparency and fairness in subscription services and rental agreements.
Lawmakers have enacted new regulations to protect tech customers from deceptive auto-renewal subscriptions and self-cleaning fees at short-term rental properties.
The new auto-renewal law mandates companies to obtain explicit consent for subscriptions, ensuring annual reminders and simplified cancellation processes for consumers.
Consumer advocates have criticized auto-renewal practices, arguing that companies often create complicated cancellation processes that benefit them financially at the expense of the consumer.
Beginning July 1, guests using short-term rental services like Airbnb will have protections regarding cleaning fees, aimed at ensuring fair treatment.
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