fromwww.mercurynews.com
1 month agoCalifornia
A look at California's new auto-renewal law
California's auto-renewal law enhances consumer protections against unexpected charges from subscriptions and free trials.”],
extendedSummary
California's auto-renewal law (AB 2863) enhances consumer protections against automatic charges from subscriptions and free trials. Businesses must clearly outline trial durations, post-signup fees, and billing frequency before collecting payment information. Active consent from consumers is mandatory before any auto-renewal charges. Companies must provide a confirmation of terms, including cancellation instructions, after signup. Cancellation must be straightforward, utilizing the same method as sign-up. Additionally, long-term subscription companies must remind consumers annually of active subscriptions and notify them in advance (at least seven days) of any price increases.
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