Pega Infinity 24.2 expands its generative AI capabilities platform-wide, enabling enhanced decision-making and customer interaction optimization through improved integrations with Google BigQuery and Snowflake.
As CTO Don Schuerman stated, 'I am not under the illusion that it's the only RAG-based product that's going to be sold. Everybody's got one.' This reflects Pega's understanding of the competitive AI landscape.
The Pega GenAI Coach, now available platform-wide, and the Pega GenAI Blueprint are pivotal innovations that facilitate app development and enterprise problem-solving through natural language processing.
Pega has been in the AI domain since 2010, focusing on predictive AI-based decisioning to enhance business processes and customer experience, with a commitment to transparency about AI's capabilities.
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