Nearly 90% of BCG employees are using AI - and it's reshaping how they're evaluated

"There's no box on our forms that says, 'Are you using AI?' It is an expectation,"

"If you're not, you won't do well on the competencies-you'll fall behind your peers on problem solving and insight,"

" For example, in problem solving, a consultant might use AI to surface insights - but performance is assessed on the judgment they apply to interpret those insights, structure the problem, and deliver solutions that matter for clients,"

"one of the firm's best AI tools helps employees write performance reviews - cutting writing time by 40% while improving quality metrics by 20%."

Boston Consulting Group has embedded AI expectations into consultant benchmarks used for assessments and promotions. AI use is required and incorporated into core competencies such as problem solving and insight, raising quality and efficiency standards. Consultants are expected to use AI to surface insights while being evaluated on the judgment applied to interpret those insights, structure problems, and deliver client-relevant solutions. AI tools assist internal management, including an application that helps employees write performance reviews, cutting writing time by 40% and improving quality metrics by 20%. Nearly 90% of the firm's 33,000 employees use AI, and about half use it daily.

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