The shift to hybrid work has pushed organizations to rely on a combination of phone systems, VoIP services, and various communication apps to keep their teams connected. This strategy can lead to integration challenges, however, leading to inefficiencies that hinder productivity and performance.
According to a recent study, poor communication - such as bad voice connections or confusing emails, costs businesses an estimated $1.2 trillion annually due to lost productivity, increased operational costs, and misunderstandings.
Enterprise voice is a comprehensive, unified communication system that integrates various voice communication tools and services within an organization. It typically includes VoIP, call management, conferencing, voicemail, and mobile integration.
Enterprise voice solutions provide a consistent and reliable communication experience that enhances collaboration, productivity, and operational efficiency. Companies considering adopting cloud-based enterprise voice should follow several best practices for evaluating solutions.
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