The survey found that 80% of organisations said they can move a pilot GenAI project into production in less than six months. Among the organisations that have deployed GenAI in production, 86% reported the technology helped to increase annual revenue by 6% or more.
Executive-level support and alignment are crucial. By connecting financial business drivers with technology drivers, organisations can ensure that AI strategies are not just innovative, but also tightly intertwined with core business goals.
In almost half (45%) of the organisations surveyed, 70% saw improved IT processes and staff productivity as a result of GenAI. Among the organisations who reported an improvement in user experience, 85% said they had also seen an improvement in user engagement.
It's no surprise organisations are seeing these revenue gains. In the long term, I expect even greater returns as the industry explores use cases that really change business models.
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