Estimates suggest mobile phone usage increased by 20% and video conferencing by 62% during the pandemic. Despite Covid restrictions easing, remote work remains common, with 32.6 million Americans projected to regularly work from home by 2025.
78% of organizations use video conferencing tools, with employees spending around 20 hours per week using digital communication tools. However, only 33% of organizations monitor off-channel communication, leading to data non-compliance fines.
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