Why the COVID-era 20% service fee at restaurants outlasted the pandemic
Briefly

According to a recent WalletHub survey, nearly three quarters of Americans believe tipping has become excessive, with even higher sentiment toward automatic service charges.
Many restaurant owners advocate for a flat-fee service charge, arguing it's essential for maintaining equitable wages, covering rising costs, and reducing menu price hikes.
The National Restaurant Association reports that 15% of restaurants have added surcharges, illustrating the growing trend of service fees aimed at offsetting operational costs.
While the Biden Administration aims to crack down on junk fees, restaurant owners stress the need for clarity and transparency around service charges to distinguish them from these often disliked fees.
Read at Fast Company
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