Organizations are facing a decline in employee retention linked to decreased engagement levels. Improving employee support is often suggested as a solution, yet there is often a disconnect between what leaders perceive as adequate support and what employees actually need. Genuine perceptions of being valued lead to enhanced performance and commitment. Employee wellness is influenced by how they interpret the support received. Optimal matching theory notes that support must align with employees' needs to foster positive outcomes, rather than merely providing what is assumed to be helpful.
Effective social support can mitigate the adverse effects of work-related stress, including emotional exhaustion and cynicism, leading to better performance and commitment.
Employees who perceive they are genuinely valued and cared for by their organization tend to perform better and maintain higher levels of engagement.
The disparities between offered support and what employees actually need can negatively affect their well-being and trust in the organization.
Optimal matching theory suggests that positive outcomes of support occur when received support matches the desired support, emphasizing the critical nature of perception in support.
#employee-engagement #retention-strategies #social-support #workplace-wellness #organizational-commitment
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