"At Sam's Club, we believe delivering an unparalleled experience for our members starts with investing in our frontline associates," said Chris Nicholas, president and CEO of Sam's Club. This illustrates the company's commitment to improving employee compensation as a means to enhance customer service and retention.
"Until now, retail compensation has largely been about hourly wages, and it’s almost unheard of to talk about frontline associate compensation in terms of a predictable financial future—that changes for Sam's Club starting today." This indicates a significant shift in how the industry views employee pay structures.
[
Collection
]
[
|
...
]