Salesforce Inc. has become synonymous with Customer Relationship Management, representing the largest provider of cloud-based CRM services and significantly personalizing sales management.
With a remarkable 24% CAGR from fiscal 2014 to 2024, Salesforce's growth is bolstered by strategic acquisitions enabling expansion in customer experience and service offerings.
Despite being an early CRM leader, Salesforce faces stiff competition from Microsoft, Oracle, and several others while navigating the evolving landscape of AI technology.
Salesforce's net income showed impressive growth with a 44% CAGR from 2017 to 2024, along with a $10 billion stock buyback and its first dividend announced in 2024.
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