How Gig Work Pits Customers Against Workers
Briefly

Gig work offers benefits like flexibility but accompanies issues such as lower pay, limited protections, surveillance, and privacy concerns.
Petitions and boycotts, effective in the traditional economy, have limited impact in improving conditions for gig workers.
The gig economy's growth is substantial, serving millions of customers, freelancers, and clients, but also raises concerns about fair treatment and alignment of interests among workers, companies, and customers.
Read at Harvard Business Review
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