Angela Palo, COO of Pinnacle Financial Services, shares her unexpected journey into financial services, initially envisioned as a stay-at-home mom. Her path led her to co-own a successful brokerage, highlighting the importance of resilience in personal and professional realms. Since its launch in 2003, Pinnacle has grown from eight employees to over 50, navigating market changes such as Medicare Advantage and ACA services. Angela emphasizes that resilience begins at home, citing her experiences raising a child with special needs as a profound teacher of patience and perseverance.
Resilience has been the cornerstone of my journey, rooted in adapting to personal and professional challenges, including navigating life changes and managing a growing business.
The rise of Medicare Advantage and ACA markets required us to pivot our services and acquire agencies that work in these areas, demonstrating intentional growth.
Building Pinnacle Financial Services took immense pressure, but maintaining a strong company culture while scaling is essential for fostering a supportive business environment.
Raising a child with autism and other challenges taught me invaluable lessons in patience, perseverance, and unconditional love, reflecting the personal side of resilience.
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