The integration of AI is leading to significant layoffs in corporate America, with over 75,000 job losses among tech companies. James Zallie, CEO of Ingredion, emphasizes that a human-centered approach is essential for success. He warns against focusing too much on internal corporate matters while neglecting customers and employees. Zallie advocates for maintaining strong company culture and values, insisting that businesses will fail without prioritizing people. His leadership role is seen as one of clarity, ensuring that the company remains aligned with its core values, including inclusivity.
If you take your eye off either the customer or the employee and you get very internally focused, it's a recipe for failure.
I think in society today that if you don't have a strong culture, your business will suffer. And if you don't focus on people, you will also.
People will see through whether you're really living your values and whether you have a care for people in general.
We in positions of leadership and management have a responsibility and accountability.
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