"Through years of coaching leaders across diverse sectors, I've learned that true transformation rarely comes from new strategies, but from genuine connection and understanding. Whether inspiring others, managing conflict, or fostering collaboration, emotional intelligence (EI) lies at the heart of effective leadership. We can think of EI as having two broad domains: Intrapersonal intelligence: self-awareness, emotional regulation, and intrinsic motivation. Interpersonal intelligence: the ability to read and influence the emotions of others, through empathy, social awareness, and relationship management."
"To be effective, leaders must inspire, build trust, motivate others, and guide teams through uncertainty, all of which depend on EI. Emotions are contagious-particularly the leader's, who sets the tone and shapes the team/organizational climate. EI provides leaders with a range of benefits that enhance both personal effectiveness and organizational outcomes. At the individual level, EI promotes greater self-awareness, emotional regulation, and resilience, enabling leaders to make more informed decisions and remain calm under pressure."
True leadership transformation arises from genuine connection and understanding rather than solely new strategies. Emotional intelligence comprises intrapersonal intelligence—self-awareness, emotional regulation, and intrinsic motivation—and interpersonal intelligence—the ability to read and influence others' emotions through empathy, social awareness, and relationship management. The two domains are inseparable: lacking self-awareness undermines empathy, and poor emotional regulation weakens relationship management. Leaders' emotions set organizational tone because emotions are contagious. At the individual level, emotional intelligence increases resilience, decision quality, and composure under pressure. Interpersonally, emotional intelligence fosters empathy, clearer communication, constructive conflict resolution, trust-building, and stronger workplace collaboration and engagement.
Read at Psychology Today
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