Will genAI kill the help desk and other IT jobs?
Briefly

As many as a quarter of IT jobs could be eliminated and replaced by generative artificial intelligence, with many tasks previously done by humans now automated.
Companies are identifying people who may have been solid workers in the past, but they don't fit into the new world driven by the emerging economy.
While AI will eliminate some roles, it will enhance productivity for others, requiring professionals to reskill and adapt to more strategic and creative positions.
Organizations are using AI to automate a wide range of business processes, including invoicing and financial reporting, changing the landscape of work.
Read at Computerworld
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