With generative AI being implemented extensively at Honeywell, Sheila Jordan emphasizes its potential across all functions, believing it can significantly enhance productivity and employee satisfaction.
Jordan highlights that the company’s collaboration with Microsoft, including access to Azure and tools like Microsoft 365 copilot, has fundamentally transformed employee productivity and operational efficiency.
Utilizing generative AI technology, Honeywell achieved an 80% reduction in IT help desk tickets by deploying virtual assistants to manage simpler requests, enhancing workflow for human teams.
Honeywell engages employees actively, encouraging them to propose innovative uses for generative AI, which reflects Jordan's commitment to maximizing impact by prioritizing high-potential projects.
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