Why Block's COO is tracking 'gross profit per employee'-and how AI is on track to double it to $2 million | Fortune
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Why Block's COO is tracking 'gross profit per employee'-and how AI is on track to double it to $2 million | Fortune
""I don't think this is about bloat. This is about empowering our teams with the most world-class and powerful tools.""
""This is a two-year journey for us. This was not an overnight decision.""
""Since September, developer productivity has jumped 40% per engineer. One risk underwriting model that previously took a full quarter to build was completed in a fraction of the time.""
""Even with potential productivity gains from AI, research finds that AI adoption alone doesn't automatically translate to higher profits per employee-it demands a reimagining of how work gets done.""
Block's recent workforce reduction of nearly half is linked to enhanced productivity through AI tools. Gross profit per employee rose from $500,000 in 2019 to an expected $2 million in 2026. The company's AI agent, Goose, has significantly improved developer productivity by 40%. Leadership's decision to cut 4,000 jobs was made from a position of strength, reflecting a longer transformation journey. While AI adoption can boost productivity, it requires reimagining work processes and is influenced by market conditions and strategic cost management.
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