Why AI Customer Service Will Get a Whole Lot Better in 2024 | Entrepreneur
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from Entrepreneur2 months ago
When it comes to AI and customer service, we're going to see a virtuous cycle in 2024.
Entrepreneurhttps://www.entrepreneur.com/science-technology/why-ai-customer-service-will-get-a-whole-lot-better-in-2024/469240
For billing, press 8.' We've all experienced the frustration of getting stuck in a phone menu with an automated voice agent whose only skill seems to be pressing our buttons.
Entrepreneurhttps://www.entrepreneur.com/science-technology/why-ai-customer-service-will-get-a-whole-lot-better-in-2024/469240
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#ai-customer-service #generative-ai #customer-experience #technology-trends
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