A recent study funded by Duke University reveals that while AI tools can enhance workplace productivity, their usage often results in negative judgments about a user's competence and motivation. Conducted among a diverse group of 4,400 participants, the study concluded that employees using generative AI tools anticipate social penalties compared to those using non-generative tools. These judgments affect hiring decisions, especially among non-AI familiar hiring managers. However, the negative perceptions can be alleviated if AI usage is transparent, aligns with effective job tasks, and is leveraged by the manager as well.
Employees who use generative AI tools expect to be judged more negatively than those who use non-generative AI tools, impacting perceptions of capability and diligence.
Disclosing AI use can harm job candidates' prospects, especially among non-AI using managers, highlighting a social penalty regarding AI adoption in the workplace.
The penalty of using AI diminishes when the tool is deemed helpful, when usage is disclosed, and if the manager also utilizes AI, indicating a shift in perception.
This study reflects a barrier to AI adoption at work, despite its known benefits, due to the associated negative judgments from peers.
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