Walmart's introduction of Wally, a generative AI tool, aims to streamline the data analysis process for merchants faced with the challenges of manual reporting. With merchants needing to analyze vast amounts of data on customer behavior, traditional methods like Excel can be tedious and time-consuming. Wally simplifies this task by providing quick access to relevant internal data through a chat-style interface, allowing for faster decision-making and adaptability to changing customer expectations. This innovation reflects Walmart's commitment to leveraging technology for improved operational efficiency.
We're able to take some of the best practices we as a company have [learned] over the decades in analyzing this kind of data and generate a very high quality report for our merchants to then go use.
You can see how these reports can become time-consuming when analyzing customer behavior across so much data.
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