Customers shocked to see half-eaten chocolate, shoes hurled on floor while shopping: 'Who does this in a store?'Kmart stores in Australia are facing a significant cleanliness issue due to shoppers' negligence.A viral TikTok showcases the shocking state of a Kmart store's Easter display.
How To Audit Marketing Processes And CommunicationsBusinesses must regularly audit their marketing strategies to adapt to shifts in customer behaviors and maintain a competitive edge.
8 Types of Online Shoppers and How To Engage Them (2024) - ShopifyE-commerce businesses need to understand individual shopping behaviors to effectively target diverse audiences.
Creating a Data-Driven Digital Marketing StrategyData-driven marketing is essential for success in today's competitive digital landscape and leads to better targeting and personalized customer experiences.
How to Conduct a Customer Behavior Analysis | ClickUpUnderstanding customer behavior is crucial for effective marketing and product launches.Customer behavior analysis encompasses various consumer interactions to inform targeted strategies.
How To Audit Marketing Processes And CommunicationsBusinesses must regularly audit their marketing strategies to adapt to shifts in customer behaviors and maintain a competitive edge.
8 Types of Online Shoppers and How To Engage Them (2024) - ShopifyE-commerce businesses need to understand individual shopping behaviors to effectively target diverse audiences.
Creating a Data-Driven Digital Marketing StrategyData-driven marketing is essential for success in today's competitive digital landscape and leads to better targeting and personalized customer experiences.
How to Conduct a Customer Behavior Analysis | ClickUpUnderstanding customer behavior is crucial for effective marketing and product launches.Customer behavior analysis encompasses various consumer interactions to inform targeted strategies.
This new AI tool helps Walmart's merchandising team plan what's in storesWalmart has introduced Wally, an AI tool that enhances data analysis for merchandise decisions, streamlining the process significantly.
5 ChatGPT Prompts To Predict Customer Behavior And Grow Revenue FasterPredicting customer behavior can enhance sales and marketing effectiveness.Understanding customer motivations through data-driven insights can lead to better conversion rates.
This new AI tool helps Walmart's merchandising team plan what's in storesWalmart has introduced Wally, an AI tool that enhances data analysis for merchandise decisions, streamlining the process significantly.
5 ChatGPT Prompts To Predict Customer Behavior And Grow Revenue FasterPredicting customer behavior can enhance sales and marketing effectiveness.Understanding customer motivations through data-driven insights can lead to better conversion rates.
WTF is attribution modeling?Marketers utilize measurement frameworks like marketing mix modeling and attribution modeling to understand customer purchasing behavior.
The Gamma Hurdle DistributionThe focus in A/B testing is whether to prioritize purchase rates or revenue per buyer.
Ecommerce Customers: Types, Expectations, and Tips (2024) - ShopifyUnderstanding online shopping behaviors is key to boosting sales and customer loyalty.Targeting specific ecommerce customer types with tailored strategies can enhance conversion rates.
WTF is attribution modeling?Marketers utilize measurement frameworks like marketing mix modeling and attribution modeling to understand customer purchasing behavior.
The Gamma Hurdle DistributionThe focus in A/B testing is whether to prioritize purchase rates or revenue per buyer.
Ecommerce Customers: Types, Expectations, and Tips (2024) - ShopifyUnderstanding online shopping behaviors is key to boosting sales and customer loyalty.Targeting specific ecommerce customer types with tailored strategies can enhance conversion rates.
No-Shows, Ozempic, and the 50 Fee: Restaurants Have Had EnoughRestaurants are implementing cancellation fees to combat no-shows and last-minute cancellations, which impact their operations significantly.
Servers Are Calling Out Extremely Rude Things You Should STOP Doing At Restaurants, And YikesCustomers often display rude behaviors in restaurants, like ignoring operational hours and not assisting servers.
How To Do Work At A Cafe In 2025 Without Bothering Everyone Around You, According To ExpertsWhen freelancing in a cafe, be considerate with your orders to avoid overstaying your welcome.
Walthamstow to lose Lloyds Bank from the high streetLloyds Bank is closing its Walthamstow branch on October 22 as part of a shift towards online banking.
Lloyds, Halifax and Bank of Scotland to close 136 high street bank branchesLloyds Banking Group is closing 136 branches as part of a shift towards digital banking in response to changing customer preferences.
Women retail staff more likely to be attacked and insulted by abusive customersWomen retail staff experience higher rates of abusive behavior from customers than men based on a recent survey.
Target's focus on lower prices in the grocery aisle start to pay offTarget's comparable sales increased for the first time in a year due to grocery deals for budget-conscious customers.
Most retailers set up return fees to discourage returnsRetailers are increasingly implementing return fees to discourage product returns, with over half of executives citing this strategy.The retail and ecommerce return market is projected to exceed $1 trillion by 2025.
Women retail staff more likely to be attacked and insulted by abusive customersWomen retail staff experience higher rates of abusive behavior from customers than men based on a recent survey.
Target's focus on lower prices in the grocery aisle start to pay offTarget's comparable sales increased for the first time in a year due to grocery deals for budget-conscious customers.
Most retailers set up return fees to discourage returnsRetailers are increasingly implementing return fees to discourage product returns, with over half of executives citing this strategy.The retail and ecommerce return market is projected to exceed $1 trillion by 2025.
Miss Manners: Cafe etiquette is a mess as remote work takes overCoffee shop patrons should keep etiquette in mind while using laptops, ensuring they purchase refreshments regularly.
Dear Diners, You Don't Have to Help Clear the Table at a Sit-Down RestaurantSelf-bussing can be counterproductive and interfere with waitstaff responsibilities, particularly when diners are overly eager to assist.Younger diners often feel a need to help and take ownership, but this may disrupt the service experience.
7 Times All-You-Can-Eat Buffets Kicked Customers Out - Tasting TableAll-you-can-eat restaurants have rules, and exceeding time limits can result in being asked to leave.
Dear Diners, You Don't Have to Help Clear the Table at a Sit-Down RestaurantSelf-bussing can be counterproductive and interfere with waitstaff responsibilities, particularly when diners are overly eager to assist.Younger diners often feel a need to help and take ownership, but this may disrupt the service experience.
7 Times All-You-Can-Eat Buffets Kicked Customers Out - Tasting TableAll-you-can-eat restaurants have rules, and exceeding time limits can result in being asked to leave.
We Changed How We Measured Marketing ROI. Here's Why.Businesses must adapt their marketing strategies to reflect the dynamic nature of their customers to measure ROI effectively.
Why the Best CEOs Think Like Anthropologists | EntrepreneurBusiness success depends more on understanding human behavior than on numerical data alone.
We Changed How We Measured Marketing ROI. Here's Why.Businesses must adapt their marketing strategies to reflect the dynamic nature of their customers to measure ROI effectively.
Why the Best CEOs Think Like Anthropologists | EntrepreneurBusiness success depends more on understanding human behavior than on numerical data alone.
Starbucks employees say a popular order 'hack' may actually be delaying your coffeeImproper use of Starbucks' mobile app in drive-thrus complicates operations for employees.Ordering through the app while in the drive-thru leads to production delays.
Starbucks Baristas Wish You Would Stop Ordering The 'Medicine Ball' - Tasting TableThe 'medicine ball' drink at Starbucks is popular but considered problematic by baristas due to customer behavior and its misleading medicinal reputation.
Starbucks employees say a popular order 'hack' may actually be delaying your coffeeImproper use of Starbucks' mobile app in drive-thrus complicates operations for employees.Ordering through the app while in the drive-thru leads to production delays.
Starbucks Baristas Wish You Would Stop Ordering The 'Medicine Ball' - Tasting TableThe 'medicine ball' drink at Starbucks is popular but considered problematic by baristas due to customer behavior and its misleading medicinal reputation.
The Next Drug Epidemic Is Blue-Raspberry FlavoredSmoke shop employees face moral dilemmas as customers misuse nitrous oxide, prompting them to restrict sales for safety reasons.
How to Choose the Right Product Pricing Strategies for SuccessPricing strategies influence brand perception and customer behavior.The right pricing approach can significantly impact business success.
How To Price a Product in 3 Simple Steps (2024) - ShopifyChoosing the right pricing model can heavily impact your business and customers.
How to Choose the Right Product Pricing Strategies for SuccessPricing strategies influence brand perception and customer behavior.The right pricing approach can significantly impact business success.
How To Price a Product in 3 Simple Steps (2024) - ShopifyChoosing the right pricing model can heavily impact your business and customers.
Master Influence, Sell More: ChatGPT Prompts To Apply Cialdini's RulesUnderstanding and applying Cialdini's principles of influence can dramatically enhance marketing effectiveness and drive sales.
When customers feel pressured to tip, it backfires for businessesHigh levels of surveillance during tipping negatively impact customer satisfaction and loyalty.
The Ordering Mistake You Probably Make With Chick-Fil-A Milkshakes - Tasting TableChick-fil-A has removed large milkshakes to improve menu simplicity and service efficiency.
Netflix, Hulu, and Amazon Prime Video subscribers are hitting 'pause' instead of canceling altogetherMany streaming subscribers frequently cancel and re-subscribe, indicating a trend of 'subscription pausers' in the industry.
McDonald's says store visits and sales dropped in wake of E. coli outbreakMcDonald's experienced a decline in daily sales due to an E. coli outbreak but expects limited long-term impact on performance.
Council Post: Why Influencer Marketing Is The New Power Tool For B2B IT ServicesInfluencer marketing is essential in B2B IT services to influence consumer behavior and shape brand perception.
What Is Average Transaction Value? How to Measure ATV (2024) - ShopifyAverage transaction value (ATV) is crucial for understanding customer spending behavior and optimizing sales strategies.
Zeta Global to Acquire LiveIntent for $250MFirst-party data acquisition remains crucial for marketers, highlighted by Zeta Global's acquisition of LiveIntent to enhance its marketing solutions.
3 ways to use predictive analytics to make better decisions | MarTechPredictive analytics transforms big data into actionable insights, facilitating better decision-making and enhancing customer engagement.
HubSpot and Amplitude look to product-led growth with new partnershipThe partnership enhances GTM strategies by merging Amplitude's behavior data with HubSpot's CRM capabilities.
Apple iPhones aren't coming with AI software. Here's why it doesn't matter.Customers are more excited about camera upgrades than AI features in new iPhones.
From online to in-store: How retail is adapting to consumersFurther integration of online and in-store customer experience emphasizes personalized data usage.
How to find incremental growth in the age of the irrational shopperRetailers can use first-party data to understand and connect with the complex and polarized customer in a changing retail media landscape.
Dollar General stock price plunges 30% as company says customers don't have enough money to shop thereDollar General's stock fell 30% after announcing lower earnings and cutting sales outlook due to its cash-strapped customer base.
Leader Spotlight: Viewing loyalty as a commitment to the customer, with Josh Engleka - LogRocket BlogAt Lowe's, the team led by Josh Engleka, including Product Management and UX, prioritizes customer-centric approaches due to their dual role as employees and customers.
From online to in-store: How retail is adapting to consumersFurther integration of online and in-store customer experience emphasizes personalized data usage.
How to find incremental growth in the age of the irrational shopperRetailers can use first-party data to understand and connect with the complex and polarized customer in a changing retail media landscape.
Dollar General stock price plunges 30% as company says customers don't have enough money to shop thereDollar General's stock fell 30% after announcing lower earnings and cutting sales outlook due to its cash-strapped customer base.
Leader Spotlight: Viewing loyalty as a commitment to the customer, with Josh Engleka - LogRocket BlogAt Lowe's, the team led by Josh Engleka, including Product Management and UX, prioritizes customer-centric approaches due to their dual role as employees and customers.
Chipotle in TikTok Tangle Over Shrinkflation AccusationsThe rise of social media trends involving customers filming orders can impact restaurants like Chipotle, influencing portion sizes and customer behavior.
How to increase prices without losing customersBusinesses face increased costs and must raise prices carefully to avoid customer fatigue.
Chipotle in TikTok Tangle Over Shrinkflation AccusationsThe rise of social media trends involving customers filming orders can impact restaurants like Chipotle, influencing portion sizes and customer behavior.
How to increase prices without losing customersBusinesses face increased costs and must raise prices carefully to avoid customer fatigue.
How to build a better buyer journey using customer behavioral data | MarTechOnly 20% of won deals showed a connection between content engagement and the buyer's journey.
Sentiment Analysis: How To Gauge Customer Sentiment (2024) - ShopifySentiment analysis extracts insights on customer emotions, enhancing understanding of brand perception, needs, and behaviors.
High delivery costs frustrate online shoppers the most, data showsHigh delivery costs frustrate online shoppers globally.
Research: Customer Referrals Are ContagiousReferred customers buy more and refer 30-57% more due to 'referral contagion,' highlighting the power of leveraging referral psychology for program effectiveness.