Salesforce's AI head, Jayesh Govindarajan, emphasizes that having agency—defined as the initiative to identify and solve problems—is more crucial than coding skills in technology careers. He believes that although coding knowledge is important, many AI systems can execute tasks without direct coding instruction. Using a hypothetical example involving a nonprofit, Govindarajan illustrates that an individual can leverage agency to interact with others, gather feedback, and iteratively develop solutions without needing to code, highlighting the importance of problem-solving abilities.
I think far more important than knowing how to code is having that agency and that drive to go get it built out.
That person has demonstrated agency to go seek out a problem to solve, and learned to iterate based on feedback.
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