"We've reached a point where, for enterprises, generative AI is not a luxury, not an option to be considered, but it's a necessity," said Durga Malladi.
"AI should complement, not replace humans," said Shankar Arumugavelu, emphasizing the need for collaboration between AI and human employees.
"This year is about thoughtful implementation at scale. The focus is on accelerating AI responsibly, including making sure we have the right oversight in place to mitigate risks," said Arumugavelu.
Concerns about potential bias in AI continue, yet tech leaders believe it can enhance operations and better serve customers, employees, and communities.
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