Starling Bank has introduced 'Spending Intelligence', an innovative AI-driven feature enabling customers to inquire about their spending in natural language. This tool allows users to ask specific questions regarding expenditures, aiding them in understanding their financial habits. Starling views this capability as an essential step toward financial empowerment, enhancing informed decision-making regarding budgeting. This feature is the first phase of a broader plan to integrate AI into various banking interactions, leveraging Google Cloud infrastructure to ensure secure and scalable service delivery.
"At Starling we believe that knowledge is power, and it's the first step to taking active control of your money. Now, customers can use AI to feed their natural curiosity about their finances so that they can make informed decisions about their budgeting, and better utilise Starling's suite of money management tools."
"By leveraging the power of Gemini and the secure, scalable infrastructure of Google Cloud, Starling is creating tangible value for its customers and empowering them with greater financial understanding. This is a brilliant example of how AI can be applied responsibly and effectively in the financial services sector."
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