"AI chatbots have become more advanced such that they are capable of providing human-like responses. This made me wonder if they could serve as an alternative option for individuals to help process their emotions."
"I have always found that talking about your frustrations with someone who listens and validates your feelings to be very comforting. However, with the increasing prevalence of loneliness... many individuals may lack access to a trusted, non-judgemental person to talk to."
"After each session, the participants were asked to fill out a survey about their feelings, and in particular were asked to rate feelings of loneliness, stress, and perceived social support."
"As the researchers suspected, students reported reduced medium and high-arousal negative emotions - think fear and anger - after their AI chatbot sessions compared to the traditional journaling."
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