"No sales team has enough pipeline," said Ketan Karkhanis, Sales Cloud general manager, in a media briefing. "Everyone needs more tools to qualify the pipeline and engage with the right customers at the right time."
The second AI helper is Einstein Sales Coach Agent, a video likeness of a person that can guide salespeople through things such as rehearsing their sales pitch. "Imagine you are working on a deal, the coach pops up and lets you role-play," he explained.
Sales professionals spend 70% of their time on non-selling tasks - AI can help. The two agents are characterized by Salesforce not as a replacement for salespeople but as 'your new team member,' something that will 'get my job done faster,' said Karkhanis.
Pricing has not yet been revealed for the two products but will be announced 'soon,' said Karkhanis. Salesforce is holding its annual Dreamforce user conference in San Francisco from September 17 to 19.
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