Research: How AI Helped Executives Improve Communication
Briefly

Leading like a coach is a transformative approach that allows executives to facilitate employee goal attainment and performance enhancement. Successful leader-coaches possess exceptional communication skills, which enable them to ask insightful questions, mediate conflicts, and give substantial feedback. However, many executives struggle with mastering these coaching and communication competencies. The insights from Katharina Lange, who teaches leadership globally at IMD, and José Parra-Moyano, who specializes in digital strategy, illustrate the necessity of such skills in fostering effective team dynamics and organizational competitiveness in an increasingly data-centric environment.
Leading like a coach allows executives to enhance employee performance through strong communication, conflict resolution, and meaningful feedback, even if not all leaders possess these skills.
Katharina Lange emphasizes that successful leader-coaches effectively communicate and resolve conflicts while also providing constructive feedback, essential for achieving team goals.
José Parra-Moyano advocates for applying data and AI techniques to foster organizational competitiveness, showcasing the importance of digital strategy in today's business landscape.
Not every executive is adept at the coaching skills necessary for effective leadership, highlighting an area for development in many organizations.
Read at Harvard Business Review
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