Arve Hjalmar Holmen, a Norwegian man, has filed a complaint against OpenAI after ChatGPT falsely claimed he killed his two sons and was jailed. Holmen contacted the Norwegian Data Protection Authority, highlighting the damaging nature of AI-generated hallucinations. Although the chatbot provided somewhat accurate information, it ultimately defamed him, claiming he gained notoriety due to a tragic event. Digital rights group Noyb supports Holmen's complaint, arguing that ChatGPT's disclaimers are insufficient to protect against spreading false information about individuals.
Mr Holmen says this particular hallucination is very damaging to him. "Some think that there is no smoke without fire - the fact that someone could read this output and believe it is true is what scares me the most," he said.
The response he got from ChatGPT included: "Arve Hjalmar Holmen is a Norwegian individual who gained attention due to a tragic event. He was the father of two young boys, aged 7 and 10, who were tragically found dead in a pond near their home in Trondheim, Norway, in December 2020."
Noyb said in its complaint that Mr Holmen "has never been accused nor convicted of any crime and is a conscientious citizen."
"You can't just spread false information and in the end add a small disclaimer saying that everything you said may just not be true," Noyb lawyer Joakim Soderberg said.
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