Klarna's CEO predicts that AI implementation will allow the company to reduce its workforce by half, claiming the technology performs tasks previously done by 700 employees.
Siemiatkowski emphasized that their internal AI not only performs more work at faster rates but does so with similar customer satisfaction as human employees.
Klarna's hiring freeze and reliance on AI highlight a broader corporate trend where many companies aim to use AI systems to cut staffing costs and boost productivity.
The company's promising financial metrics post-AI integration are evident, with average revenue per employee reportedly increasing significantly, indicating enhanced efficiency through technology.
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