Alorica's AI translation tool allows representatives to converse with customers in 200 languages and 75 dialects, enhancing customer service without needing language-specific hires.
Nick Bunker believes AI will affect countless jobs but won't lead to mass unemployment, similar to past technological advances that created more jobs than they destroyed.
Alorica's hiring strategy amid AI advancements supports the notion that technological innovation can enhance productivity instead of merely displacing jobs.
AI's evolution, likened to historical breakthroughs like electricity and the internet, suggests it could eliminate some jobs while simultaneously creating new opportunities.
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