Although many organizations rely on established vendors for AI solutions, CHROs need to build their internal capabilities to leverage AI for competitive advantage.
Rather than attempting to build entirely new AI systems, organizations should consider customizing existing solutions to better meet their specific HR needs.
The integration of AI tools in HR is less about the platforms themselves since they are often standard across competitors, and more about how organizations utilize those tools.
Customizing AI solutions allows HR teams not only to meet unique needs but also to experiment and learn, enhancing their capabilities for future AI deployments.
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