from KRQE NEWS 13 - Breaking News, Albuquerque News, New Mexico News, Weather, and Videos3 months ago
"Anyone scouring the internet for Cyber Monday deals is likely going to encounter more conversational iterations of the chatbots that some retailers have built to provide shoppers with enhanced customer service."
"Retailers hope consumers use these chatbots, which are typically called shopping assistants - as virtual companions that help them discover or compare products."
"And Rufus, which is available for holiday shoppers in the U.S. and some other countries, is not the only shopping assistant out there."
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