AI can bring real benefits to the hiring process, but it also introduces new risks that may cause harm to jobseekers if it is not used lawfully and fairly.
Our report signals our expectations for the use of AI in recruitment, and we're calling on other developers and providers to also action our recommendations as a priority.
While the research found many AI recruitment tool providers monitored the accuracy and bias, not all did, and some tools could lead to discrimination.
In trying to guard against unfair bias in recruitment, AI tools could infer protected characteristics based on information in the candidate's application.
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