Generative AI, often seen as a solution for efficiency, paradoxically creates more work for humans, especially in crucial roles like customer service.
AI systems are being integrated into frontline roles, but their inability to function without bias means that humans must adapt and appease their limitations.
The concept of 'Delvish' highlights the need to speak in terms that AI prefers, showcasing the shift where humans must learn the AI's language to achieve their goals.
To effectively interact with AI, one must adapt their communication style, using elevated diction and avoiding aggression to foster better responses.
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