The resume summary consists of a two to three-sentence paragraph introducing yourself to potential employers by featuring your top skills and professional abilities.
Good example of a Senior Customer Service Representative summary: 'Proven track record of increasing customer satisfaction by 20%, reducing wait times by 30%, and resolving complaints efficiently.'
The bad example lacks quantifiable achievements and doesn't effectively convey the candidate's experience or the value they can bring to an employer.
Crafting a strong resume summary is crucial, as it acts like a business pitch showcasing your skills and experiences to potential employers.
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